Every missed call or slow website is a job that likely goes straight to the next contractor or local business down the list, and most owners have no idea how much that adds up to every month, on top of past clients quietly going quiet and reviews that should be building your reputation but aren't. The OB Operations System starts with everything in Starter, a custom site, lead capture form, lead database, and AI chatbot, then upgrades that chatbot to capture job details and book the work directly, no form required, adds automatic missed call text back so a caller never goes to a competitor instead, a review push that reaches out to your past clients on your behalf, a review page with no gating that routes happy customers to Google and keeps bad feedback private, and past client reactivation that turns a dormant list into new jobs.
Every piece of this system exists to fix one specific way you're losing jobs right now. Here's exactly what each part does and why it matters.
The System starts with the same custom site built to match your branding, Google Maps, your socials, free hosting, small monthly edits, lead capture form, lead database, and FAQ chatbot included in Starter, a real site built to bring in business, not just sit online. Everything below builds on top of that foundation.
On Starter, your chatbot answers questions. On System, it goes further, when someone lands on your site ready to book, the chatbot captures the job details and books it right there in the conversation, no form required. Every booking logs straight into your lead database alongside everything else.
You can't always pick up. You're driving, on a ladder, elbow deep in a job. When a call comes in and you can't answer, the caller automatically gets a text back with a link straight to your site instead of a dead hang up, so the lead stays warm instead of going to whoever picks up next.
Every lead your system captures, a form fill, a booked chat, or a missed call, lands in one clean lead database instead of scattered across texts, voicemails, and sticky notes. Nothing gets lost, nothing gets forgotten, and you always know exactly who to follow up with next.
I reach out to your existing client list on your behalf, once, or periodically if you want it repeated, asking happy past customers for a Google review. It's not an automated drip running forever, it's a targeted push aimed at turning people who already like your work into fresh reviews.
After every completed job going forward, you send one link. It asks a quick how was your experience question, a good answer routes straight to your Google review, anything less gets sent to a private feedback form instead, so you hear about a problem before it becomes a public one. Nobody's ever blocked from posting or told what to write, fully compliant, and every visit gets tracked so you can see how many people landed on Google versus left private feedback.
Separate from the review push, I reach out to your existing client list to generate repeat and referral business, turning a dormant list into new job opportunities without spending a dollar on ads.
Most contractors and local businesses in your area are still doing this by hand, or not doing it at all. Calls go unanswered, leads sit for days, past clients go quiet, reviews trickle in by accident. This system runs day and night so you're the business that answers first, follows up first, and shows up first, the edge that turns straight into more booked jobs every month.
14 day trial
Sign UpNo long term contract. Cancel any time. If billing stops, your site, chat, and follow up all stop with it since this is a live hosted system.